As far as possible, the client’s Key Worker will help them to be as independent as possible with personal care, however, there may be occasions when they will require assistance during such activities as washing, bathing or dressing, or if they have problems with incontinence.

If such personal care is necessary, their Key Worker will ensure that their choices about how personal care is delivered are taken into account, and that a mutually acceptable regime is carried out, which could include interventions of other health and social care professionals. Emphasis will be placed on maintaining thier dignity, privacy, and cultural needs.

All clients will have access to a visiting chiropodist for their foot care needs a minimum of every three months. The client’s Key Worker will ensure that they have access to an optician. Should they be unable to visit an optician in the local community, arrangements will be made for them to see one, particularly with regard to regular eye tests, in the Home.

Client’s will be introduced to local dentists, and they can expect staff in the home to help them look after dentures they may have. The client will also be helped to maintain hearing aids, glass eyes etc. should they have any.