The role of the Deputy Home Manager is to build a supportive/coaching relationship with Key Workers and Associate Workers in order that they may effectively provide focused, specialist care to clients. As Deputy Manager you must support the Home Manager, managing the home independently in his/her absence, and always maintain a safe, attractive home. The Deputy Manager must vigilantly seek out all risk assessments with regard to aspects of health and safety and client behaviour, and ensure that they understand and can implement them effectively. You must be able to drive and maintain a current UK driving license. You must abide by and assist in developing Company policies and procedures and maintain all legislative requirements pertinent to the successful running of a Registered Residential Home. The Deputy Manager is an ambassador for the organisation and is expected to conduct him/herself in such a manner as to promote the Company positively to others inside and outside the organisation. The role will include carrying out assessments, research, making presentations off site and providing on-call cover. The Deputy Manager must actively train and develop staff, and continuously improve his/her own knowledge and skills. The role will require hands-on care, including personal care, and the administration of drugs. You are expected to build and maintain an effective, competent team of staff, and manage all aspects of human resource management, whilst demonstrating reliability, flexibility and trustworthiness. You are obliged to attend compulsory monthly support meetings with the Home Manager to address your performance and other work related issues.
In relation to the above the role expectancies require you to:
- Build a cohesive team of staff.
- Ensure a safe/healthy working environment for staff.
- Ensure a safe/healthy living environment for clients.
- Maintaining an attractive and comfortable home.
- Liaise with external agencies as an ambassador for the organisation, maintaining positive public relations.
- Coach, counsel and facilitate staff to build their work skills formally and incidentally in the work place.
- Build effective working relationships with all members of staff.
- Monitor the well-being of clients and when necessary take on the Key Worker role to support the staff team.
- Adhere to budgets and effectively manage the Home’s petty cash.
- Develop initiatives to maximise the cost-effectiveness of the service.
- Develop initiatives to maximise productivity of the work force.
- Ensure that the Home satisfies all legislatory standards.
- Build effective networks with external agencies to promote the aims of the organisation.
- Build a working relationship with contracted services and advise and recommend changes to contracts in the light of incidental feedback.
- Monitor the fabric of the building and arrange for suitable repairs/renewals.
- Administer client medication.
- Carry out staff appraisals, staff support and objective-setting meetings, and participate in disciplinary action when necessary.
- Teach staff using prOKare training materials and guidance notes if and when required.
- Maintain awareness of and address all paperwork necessary to the smooth running of the Home and to meet legislatory demands.
- Maintain all necessary paperwork
- Maintain the Home in the Home Managers absence.
- Ensure that standards of care practice are not compromised.
- Attend management meetings.
- Prepare staff work rota’s, and organise staff holiday rota’s, ensuring at all times maximum staff cover in the home.
- In the Home Managers absence, ensure that the home has sufficient management cover at all times.
- Seek resources that assist Key Workers and Associate Workers to satisfy their role.
- Ensure good time-keeping and effective time-management.
- Be a good role model for staff, and where necessary lead by example.
- Maintain staff and client confidentiality.
- Promote and respect the rights, privacy and dignity of all clients with whom you work.
- Monitor and actively support the systematic approach to care adopted by the Company with regard to Client Care and Rehabilitation Planning processes.
- Ensure that client care and rehabilitation plans are individually implemented and that a culture of working with clients en-mass is avoided.
- Continually and persistently monitor all care and rehabilitation plans to ensure that they are developed from a thorough assessment and analysis of client’s needs and wants and are individually tailored to each client.
- Undertake the role of Key Worker when required to do so in the sickness/absence of Key Workers.
- Report and provide regular feedback to the Home Manager, who is your line manager. In the absence of the Home Manager report and provide regular feedback to the Community Services Manager.
- Continually reflect upon your personal performance with a view to correcting or improving personal knowledge and skills.
- Work flexibly, to suit demands in the home. This may include working occasional nights when necessary to cover sickness/ absence or leave of the home’s night staff. Such nights will be set on the rota by the Home Manager
- Hold and maintain a British Driving License and be able to drive.
- Provide senior on-call cover.
- Adhere to prOKare policies and procedures.
This is not an exhaustive list of duties. Employees are expected to be receptive to changes and new aspects of their work as it evolves. The Company reserves the right to vary your duties and responsibilities at any time and from time to time according to the needs of the Company’s business.
prOKare welcomes applications from diverse candidates. Criminal records will be taken into account for recruitment purposes only when the conviction is relevant. As prOKare meets the requirements in respect of exempted questions under the Rehabilitation of Offenders Act 1974, all applicants who are offered employment, will be subject to a DBS check.before appointment is confirmed. This will include details of cautions, reprimands, or final warnings, as well as convictions. Having an ‘unspent’ conviction will not necessarily bar you from employment. This will depend on the circumstances of your offence. Criminal convictions and associated information will be discussed with applicants during selection. Deputy Home Managers will work a 35 hour week based on three non-consecutive days from 8.20am – 9.10pm with two x 40 minute breaks. Four days off. Staff are contracted to attend a 2hr 10min staff training/meeting session each calendar month
All prOKare staff are expected to attend regular appraisals and to continually improve their knowledge and skill base. Staff will receive compulsory monthly in-service training. External courses to suit individual development profiles will be offered by the organisation at the discretion of senior management.
Because of the sensitivity of this position, applicants are requested to ensure that they are committed to long-term employment with the organisation.
prOKare aims to promote equality of opportunity for all with the right mix of talent, skills and potential.